Privacy Policy & Terms

This policy sets out how CONSULTEX processes and protects personal data collected through the consultex.md website, in accordance with Law No. 195/2024 on the protection of personal data and the General Data Protection Regulation (GDPR).

1. Data Controller

The personal data controller is CONSULTEX, located in Chisinau, Republic of Moldova.

For any inquiries regarding your personal data, you can reach us at:

  • Email: office@consultex.md
  • Website: https://consultex.md

2. What Data We Collect

We collect personal information that you provide directly through our contact form or when requesting consulting services:

  • Full name;
  • Email address;
  • Contact phone number;
  • Company name / role (if applicable);
  • Message content and specific requirements regarding consulting services.

Additionally, we automatically collect aggregated technical data (IP address, browser type, operating system, pages visited) via strictly necessary or statistical cookies (subject to your consent).

3. Purposes of Data Processing

We process personal data exclusively for the following legitimate purposes:

  • Receiving, processing, and responding to inquiries submitted via the contact form;
  • Direct communication regarding strategic consulting services and delivery of tailored business proposals;
  • Taking the necessary steps prior to entering into and performing consulting contracts;
  • Maintaining platform security, performance optimization, and operational integrity of consultex.md.

4. Legal Basis

Data processing is based on:

  • Explicit consent: granted when submitting the contact form (checking the consent checkbox) or accepting optional cookie categories;
  • Pre-contractual measures: taken at your request to review your inquiry and draft a business proposal;
  • Legal obligations: where statutory requirements mandate record retention;
  • Legitimate interests: to maintain technical safeguards and protect the website against security threats or misuse.

5. Data Retention and Security

We retain personal data only for as long as necessary to address your request, fulfill contractual commitments, or comply with statutory retention and archiving obligations. We implement robust technical and organizational security measures to protect data against unauthorized access, accidental loss, or unlawful disclosure.

6. Sharing Data with Third Parties

CONSULTEX does not sell, lease, or trade personal data. Information is processed strictly by verified technical service providers (web hosting, email server infrastructure) or disclosed to competent public authorities exclusively when mandated by statutory law.

7. Your Legal Rights

Under Law No. 195/2024 and the GDPR, you are entitled to:

  • The right of access to and information about your processed personal data;
  • The right to request rectification of inaccurate data or completion of incomplete information;
  • The right to erasure (“right to be forgotten”) when retention is no longer legally justified;
  • The right to restriction of processing and the right to object;
  • The right to data portability;
  • The right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal;
  • The right to lodge a complaint with the National Centre for Personal Data Protection (CNPDCP — www.datepersonale.md).

8. Contact for Exercising Your Rights

To exercise your rights or if you have any questions regarding the handling of your personal data, please contact us by email at office@consultex.md.

Last updated: September 1, 2026