Cookie Policy

This policy explains how the Consultex.md website uses cookies and similar technologies, what types of data are collected, and how you can manage your preferences. This document supplements our company's Privacy Policy and complies with applicable national legislation, including the requirements of Law No. 195/2024 on the protection of personal data and GDPR standards.

1. About Us and Contact Details

The Consultex.md website is operated by CONSULTEX as the personal data controller. For any inquiries regarding cookie management and the protection of your personal data, you can reach us at:

  • Email: office@consultex.md
  • Website: https://consultex.md

2. What Are Cookies

Cookies are small text files stored on your device (computer, mobile phone, tablet) when you visit a website. These files enable the platform to operate properly and securely, remember your browsing preferences (such as the selected language), and generate statistical traffic reports to improve the content provided.

3. Categories of Cookies Used

On Consultex.md, we classify cookies based on their purpose and technical necessity:

  • Strictly Necessary Cookies: Enable the optimal and secure operation of the platform. They cannot be switched off in our systems and do not require your prior consent. Their primary role is to maintain session state and record your preferences regarding cookie consent. Retention period: 6 to 12 months.
  • Preference Cookies: Remember choices made during previous visits, such as the interface display language (RO / RU / EN). Retention period: up to 12 months.
  • Analytics and Statistical Cookies (Google Analytics): Help us understand how visitors interact with the website via Google Analytics. They collect aggregated and anonymized data. Activated only with your explicit consent. Retention period: up to 24 months.
  • Marketing and Social Media Cookies (Meta / Facebook Pixel): Used to evaluate communication efficiency and advertising campaigns run across social media platforms. Operated exclusively with your prior consent.

4. Data Transfers Outside the Republic of Moldova

Global services in use (such as Google and Meta) may store and process data on servers located outside the Republic of Moldova. In such instances, we ensure that transfers adhere to all statutory requirements and data protection safeguards.

5. Managing Your Consent

Your consent is an explicit and informed action:

  • Upon your first visit to the website, an informational banner allows you to accept or decline optional cookie categories.
  • No statistical or marketing modules are activated prior to your selection.
  • You can change your preferences at any time via the "Cookie Settings" link in the footer or by clearing your browser cookies.

6. Managing Cookies in Browser Settings

Most browsers offer comprehensive controls for managing stored cookies:

  • You can view, block, or delete cookies directly within the privacy settings of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge.
  • To opt out of Google Analytics tracking across all websites, you can install the official browser add-on: Google Analytics Opt-out Browser Add-on.
  • Disabling all cookies, including strictly necessary ones, may limit access to certain core functions of the website.

7. Your Legal Rights

Under applicable personal data protection regulations (including Law No. 195/2024 and GDPR), you hold the rights to access, rectification, erasure, restriction of processing, objection, data portability, and the right to withdraw consent at any time. You also have the right to lodge a complaint with the National Centre for Personal Data Protection (CNPDCP — www.datepersonale.md).

8. Policy Updates

CONSULTEX may periodically update this policy to reflect technical adjustments or regulatory changes. The current version is always accessible on the website.

Last updated: September 1, 2026